Private Banking Award & Conference - Zurich

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In the case of Vontobel, the focus was specifically on digital discretionary portfolio management (DPM). Our presentation at PBI shows how technology enables financial institutions to offer digital "value-added services" (e.g. monitoring, timeline services, etc.) in client segments that have not experienced these services before.

The challenges facing banks and wealth managers continue to grow. Further regulations, i.e. MiFID II / FIDLEG, commission complications, cost transparency, considerable margin pressure from FinTechs, declining acceptance of front-end costs and the popularity of ETFs are just a few of the factors. But despite all the challenges, there are also possibilites: For example, customer care for customer segments not previously considered (retail) as a completely new service. This can only be achieved through highly efficient processes, automation, digitisation and a high level of attractiveness for banks and customers.

However, DPM for the retail sector only makes sense if the technology and services at its disposal make this business attractive in terms of business management for the provider and quality and usefulness for the customer. In order to meet these requirements, a high-performance and API-based software platform is required.

This must have three characteristics:

Mass suitability

You can now offer the high quality that you offer in individual advisory sessions in digital form efficiently and enthusiastically to hundreds of thousands or millions of customers. bespoke advice for the individual, or individually for hundreds of thousands, combined with a genuine customer experience. That means real mass suitability, real scalability.


In addition, digital services are extremely fast. For example, the calculation time for any portfolio analysis is a maximum of 300 milliseconds. Because users are no longer prepared to wait. They want results directly and almost in real time. Only maximum speed can deliver real digital added value.


The third important feature of the aixigo platform is flexibility. The API enables the provision of services for any frontend or process. This enables you to quickly and flexibly deliver new customer experiences via the API at any time. You are fully prepared to provide the right answers to the rapidly growing demands of the market.

The combination of these three platform-based features enables all clients to enjoy the "value-added services" of digital DPM.

The result: With Vontobel Volt, Vontobel is the first Swiss wealth manager to make the investment expertise of an active global wealth manager digitally available to its wealthy clients. In addition to classic active DPM, Volt makes Vontobel's comprehensive service promise available and tangible in a new way. In future, Vontobel clients will be able to invest in actively managed financial assets on their smartphones via the new Volt app, which is easy to use and allows them to individually shape their personal portfolio.

Like traditional DPM clients, Vontobel Volt clients can invest on the basis of Vontobel's proven 3α investment philosophy. The 3α investment philosophy is based on the conviction that active management can create added value. The cornerstones of this philosophy are broad diversification, medium- and long-term investments in investment themes developed by Vontobel experts and the exploitation of short-term market opportunities through selected individual securities. With the help of the investment themes, Vontobel clients can set individual investment priorities. In line with the 3α investment philosophy, Volt clients can invest in a globally diversified portfolio based on their personal risk profile.

Vontobel Volt keeps clients up-to-date on market events, new attractive investment themes and changes in their portfolios. In addition, Volt provides full transparency about the individual investment products and their performance at all times.

A new digital risk management and risk monitoring system developed by Vontobel is used to monitor the risk of the portfolios. Vontobel's experts are able to make portfolio adjustments at any time according to the respective market situation. Vontobel stands by the quality promise and stability of an established Swiss wealth manager for the settlement of transactions and the safekeeping of assets.
With Volt, clients benefit from a digital offering that combines the expertise and solidity of one of Switzerland's leading wealth managers with the user experience and customisation capabilities of a contemporary digital offering.

In addition, Vontobel also offers the Digital Investment Solution Platform on which Volt is based, with its investment and technology expertise, to other financial service providers who want a comprehensive Swiss alternative that is leading in terms of content and technology.

Raiffeisen Switzerland will be the first partner to offer its own digital discretionary portfolio management solution based on Vontobel's Digital Investment Solution Platform. The solution is tailored to the needs of more than 3.5 million Raiffeisen customers and Swiss retail customers with smaller assets. In the future, they will be able to invest digitally in a broadly diversified investment portfolio tailored to their individual risk profile. In addition, customers will have the opportunity to set their own priorities. The offering is to be launched in spring 2020.

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