aixigo Fintech Competence Center

Aachen, September 2015 – Aachen-based software developer aixigo AG has expanded its portfolio to include the aixigo Fintech Competence Center.

aixigo has been developing consulting software for financial service providers in Europe for over 15 years.

The aixigo Fintech Competence Center provides an innovative portfolio of technology, solutions and infrastructure. The digital offering of banks & Fintech companies can be supplemented with the aixigo portfolio or completely realigned. "The market shows that we can support both banks and Fintech companies decisively with our know-how. Because both sides are interested in offering customers real consulting experience in their business models based on modern technology (SaaS, API, Cloud) and legally compliant processes," says Erich Borsch (CEO aixigo AG).

Digital channels operate faster on a significantly lower cost basis and rapidly gain solid market share in profitable niches. These facts led to the Fintech trend. They respond more specifically and innovatively to the needs and changing behaviour of customers. In addition, digital user behaviour is closely linked to customer loyalty. In fact, digital banking users have a higher retention rate than customers who do not use mobile devices. There is therefore a need for action on the part of traditional banks. "Digitisation automates existing processes and expands options for new profitable business types. And that could make the banks forget part of the pain from the interest business", says Erich Borsch (CEO aixigo AG).

aixigo Fintech Competence Center

Digital channels operate faster on a significantly lower cost basis and rapidly gain solid market share in profitable niches. What's the matter with you? They respond more specifically and innovatively to the needs and changing behaviour of customers. In addition, digital user behaviour is closely linked to customer loyalty. In fact, digital banking users have a higher retention rate than customers who do not use mobile devices. The loyalty measure is on average 25 points higher. Loyalty, thus, has a direct influence on their profitability.

You enrich the market with innovative concepts and the corresponding customer experiences. However, the development of this customer experience requires collaboration across departmental boundaries, i.e.: marketing, product management, IT and branches. In practice, it has proven successful to deploy a cross-functional team within the company with access to all necessary resources.

We are able to develop or directly provide your individual strategy on the technology provided by us and the processes and solutions based on it. You will succeed in successively integrating digital innovation and making it even more stable and profitable with us.

Specifically:

  • We offer an innovation portfolio of technology, solutions and infrastructure.
  • Your offer can be developed, supplemented and made more available with this portfolio.
  • The complexity of financial issues is clearly and transparently mapped by our REST-based modules.
  • We offer you legally secure advisory processes through services and technologies requiring a banking license.
  • Our SaaS, API and Cloud offerings make your digital offering more attractive.

The message of digitalisation is to provide customers with a consulting experience of easy availability. With the positive additional effect that costs will be falling in the medium term while at the same time increasing output. Fintech services automate existing business processes and extend the options for new types of business more eligible for commission. And that could alleviate some of the pain from dependence on interest rates. In the medium term, Fintech companies will be forced on the basis of MiFID to structure their consulting processes in a very restrictive, structured and, above all, legally compliant manner.

In summary, you can generate enormous savings potential and new sources of revenue. In the form of increased digitalisation for banks, more experience for customers and simpler processes and a more clearly structured and legally compliant advisory process for Fintech companies. The customer will decide at the end which service he needs.

Christian Neuenhaus

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